Posted 05/05/2025
Operations Intern/Assistant
Job Summary: The Intern role will work in line with the Technical Support Team and serve as the first point of contact for all customer support needs, managing intake, triage, and resolution of customer and infrastructure tickets. This position is responsible for troubleshooting, escalating, or resolving technical issues while maintaining accurate documentation. The role involves tracking KPIs, maintaining knowledge base articles, providing on-call technical support, and ensuring effective incident
Retail Control Systems, Inc.