Retail Control Systems, Inc.

Job Summary: The Account Manager is responsible for managing client relationships, driving customer satisfaction, and supporting revenue growth through engagement, retention, issue resolution, and promoting product adoption. This role focuses on ensuring customer success with RCS solutions, and executing strategies to meet sales quotas. The Account Manager will act as a key liaison between ...read more

Job Summary: The Support Technician I role serves as the first point of contact for all customer support needs, managing intake, triage, and resolution of customer and infrastructure tickets. This position is responsible for troubleshooting, escalating, or resolving technical issues while maintaining accurate documentation. Additionally, the role involves tracking KPIs, maintaining knowledge ...read more